Please consider carefully your decision to book a live event with us. Placing a booking implies acceptance of the following terms and conditions.

Deposits

Deposits are due upon booking to secure your place. Deposits are non-refundable. 

Payment terms

Please note that 50% of your total amount is due 90 days before the event start date (this includes your deposit). The remaining 50% is due 60 days before the event start date.

Failure to pay this balance by the due dates will result in forfeiture of both your place at the event and your deposit.

Cancellations & Refunds

Cancellation 90 days or more before your event start date:

• Cancellation fee of €300 applies, taken from your deposit
• Remaining deposit after cancelation fee is held in credit and can be used on any online or offline Indi Pole event, product or service
• Any additional non-deposit payments refunded

Cancellation 30-89 days before your before your event start date:

• Cancellation fee of €500 applies, taken from your deposit
• Remaining deposit after cancelation fee is held in credit and can be used on any online or offline Indi Pole event, product or service
• Any additional non-deposit payments refunded

Cancellation 29 days or less before your before your event start date:

• Cancelation fee of €799 (equivalent to deposit) applies
• Any additional non-deposit payments refunded

Please note that a failure to make payments by the due dates above will be considered a cancelation and the cancelation policy will apply.

Pandemic Cancellation policy

If any of the following occur and the event is canceled (or you cannot attend):

• International border closure of the event country
• Pandemic-related closure of studios and hotels

If any of the above occur, your deposit will be held in credit, and any remaining non-deposit payments refunded.

We can not provide a refund if you are prevented from entering the country for failure to meet the entry requirements or if you miss your flight or if your flight is canceled. It is important that you regularly check the requirements for each country & take responsibility for ensuring you meet them. We also recommend arriving 1-2 days before the event in case your flight is delayed or canceled.

We reserve the right to cancel any event if a minimum of 10 bookings is not met. If we cancel an event all payments including deposits will be refunded. We reserve the right to cancel an event up to 60 days before the event