Terms & Conditions
Please consider carefully your decision to book a live event with us. Placing a booking implies acceptance of the following terms and conditions.
Deposits
Deposits are due upon booking to secure your place. Deposits are non-refundable.
Payment terms
If you chose a payment plan at checkout please refer to the payment due dates confirmed in your email. If a payment is overdue by more than 14 days, your place on the event may be forfeited.
All payments must be completed 45 days before your Retreat starts. Failure to complete payments by 45 days before your Retreat will be considered a late cancelation and our Cancellation & Refunds policy will apply.
Cancellations & Refunds
Cancellation 121 days or more before your event start date:
- Cancellation fee of €400 applies, taken from your deposit
- Any additional payments refunded
Cancellation 120-31 days before your before your event start date:
- Cancellation fee of €899 applies
- Any additional payments refunded
Cancellation 30 days or less before your event start date:
- Cancelation fee of €1,500 applies
- Any additional payments refunded
Cancellation 14 days or less before your before your event start date:
- Full retreat amount applies
No-show:
- If you do not attend your retreat, but did not give notice in writing of a cancelation prior to the start date, this is considered a no-show and all payments will be forfeited.
Changing to another retreat
- A change fee of €200 applies
Pandemic Cancellation policy
If any of the following occur and the event is canceled (or you cannot attend):
- International border closure of the event country
- Pandemic-related closure of studios and hotels
If any of the above occur, your deposit will be held in credit, and any remaining non-deposit payments refunded.
We can not provide a refund if you are prevented from entering the country for failure to meet the entry requirements or if you miss your flight or if your flight is canceled. It is important that you regularly check the requirements for each country & take responsibility for ensuring you meet them. We also recommend arriving 1-2 days before the event in case your flight is delayed or canceled.
We do not provide refunds if you’re unable to attend due to injury or for personal reasons. If this occurs, please let us know as soon as possible.
We reserve the right to cancel any event if a minimum of 10 bookings is not met. If we cancel an event all payments including deposits will be refunded. We reserve the right to cancel an event up to 60 days before the event
Gender and our Retreats:
Our Retreats are for all genders.
Retreat Code of Conduct
By signing up for a retreat, all attendees agree to abide by our code of conduct.